Shipping policy

DPD, Royal Mail and DHL international shipping services are all 1st class, secure and trackable online.


Delivery: DPD

Courier: DPD Tracked & Signed: Orders for delivery within the UK are £12 and sent via DPD. We use 1st class signed for tracked and traced. You will be able to track and trace your items online with a reference number provided to you by us. You will be notified if you opted in via email and or sms. Delivery time is next working day after your order has been dispatched. All deliveries are made between 10:30am - 12pm, which would need to be signed for (except bank holidays). A tracking number will be sent to you via email and or sms once the order has been fulfilled and dispatched.

Delivery: Royal Mail

Courier: Royal Mail 1st Class Tracked & Signed: Orders for delivery within the UK are £12 and sent via Royal Mail. We use 1st class signed for tracked and traced. You will be able to track and trace your items online with a reference number provided to you by us. You will be notified if you opted in via email and or sms. Delivery time is next working day after your order has been dispatched. All deliveries are made between 9am - 1pm, which would need to be signed for (except bank holidays). A tracking number will be sent to you via email and or sms once the order has been fulfilled and dispatched.

Delivery: DPD 

Courier: DPD Tracked and Signed. Heavy Goods: Orders for delivery within the UK are £24 and sent via DPD Heavy Goods. We use 1st class signed for tracked and traced. You will be able to track and trace your items online with a reference number provided to you by us. You will be notified if you opted in via email and or sms. Delivery time is next working day after your order has been dispatched. All deliveries are made between 10:30am - 12pm, which would need to be signed for (except bank holidays). A tracking number will be sent to you via email and or sms once the order has been fulfilled and dispatched.

Delivery: Express (1-3 business days)

Courier: DPD Tracked and Signed: Orders for delivery within the UK are £150 and sent via DPD Tracked and Signed. We use 1st class signed for tracked and traced. You will be able to track and trace your items online with a reference number provided to you by us. You will be notified if you opted in via email and or sms. Delivery time is next working day after your order has been dispatched. All deliveries are made between 10:30am - 12pm, which would need to be signed for (except bank holidays). A tracking number will be sent to you via email and or sms once the order has been fulfilled and dispatched.

Delivery: DHL international

Courier: DHL The (rest of the world) delivery 1-4 working days: Orders for delivery using DHL express international delivery is charged at £65. Delivery time is 1-4 working days. You will be able to track and trace your items online. A tracking number will be sent to you via email and or sms once the order has been fulfilled and dispatched.

Failure to sign for the delivery would result in the package being  sent back to your local postal depot for collection. 

Immediate shipment when in stock. However, in the event that items/products are not available for immediate dispatch, please note that it can take up to 7 - 28 working days for processing. Real Hair London Ltd items/products are custom handmade items/products.